Last Updated:
Mountaira Corp (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services related to air purification and cleaning systems.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide, including:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed through secure third-party providers)
- Account login details
1.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages viewed
- Time spent on pages
- Referring URLs
- Cookies and tracking technologies
1.3 Order & Product Information
We collect information related to:
- Purchase history
- Warranty registrations
- Service requests
- Product preferences
1.4 Customer Communications
If you contact us (email, chat, phone), we may collect:
- Correspondence
- Support tickets
- Feedback or reviews
2. How We Use Your Information
We use your information for purposes including:
2.1 Order Processing & Delivery
- Process purchases and transactions
- Deliver air purification and cleaning products
- Communicate order status and shipping updates
2.2 Customer Support
- Respond to your inquiries
- Provide technical assistance for our systems
- Manage warranty or service claims
2.3 Website Improvement
- Analyze website usage
- Improve site performance and user experience
2.4 Marketing & Communications
- Send promotional offers, product updates, and newsletters
- Display personalized ads (if consented)
You may opt out at any time.
2.5 Legal & Security
- Prevent fraud
- Maintain security of our website
- Comply with legal obligations
3. Cookies and Tracking Technologies
We use cookies, web beacons, and analytics tools to:
- Enable essential site functions
- Track user behavior
- Personalize shopping experience
- Measure marketing performance
You can control cookies through your browser settings.
4. Sharing Your Information
We do not sell your personal information. We may share your data with:
4.1 Service Providers
Trusted third parties that support:
- Payment processing
- Financing companies
- Order fulfillment & shipping
4.2 Legal Requirements
We may disclose information if required to:
- Comply with applicable laws
- Respond to legal requests
- Protect rights or prevent fraud
4.3 Business Transfers
If we undergo a merger, acquisition, or sale of assets, your information may be transferred to new owners.
5. Data Security
We implement reasonable physical, administrative, and technical safeguards to protect your data, including:
- SSL encryption
- Secure payment gateways
- Restricted data access
- Regular system monitoring
While we strive to protect your information, no system is 100% secure.
6. Your Rights and Choices
Depending on your jurisdiction, you may have rights including:
- Access your personal information
- Request corrections
- Request deletion
- Opt-out of marketing
- Limit data processing
- Withdraw consent
To exercise rights, contact us at: [Insert Contact Email]
7. Data Retention
We retain your information only as long as necessary for:
- Fulfilling orders
- Meeting legal obligations
- Maintaining business records
- Providing customer support
8. Children’s Privacy
Our website and products are not intended for individuals under 18.
We do not knowingly collect information from children.
9. International Users
If you access our site from outside [Your Country], your information may be processed in a country with different data protection laws.
10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.
11. Updates to This Policy
We may update this Privacy Policy periodically. Changes take effect upon posting. We encourage you to review it regularly.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
[Your Company Name]
Email: [Insert Email]
Phone: [Insert Phone]
Address: [Insert Address]